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Scheduling and dispatch

Book trips, build each driver's day, and handle the changes that come in once the day has started.

Skipper dispatch board: one column per driver, rides placed by pickup time

What's in Scheduling

Booking

  • Multi-leg trips in one booking
  • Quick return legs
  • CSV trip import with column mapping
  • Trips offered by brokers and health plans

The board

  • Timeline and map views
  • Drag-and-drop reassignment
  • Wheelchair and seat capacity per driver
  • Drivers ranked by fit, with conflicts flagged
  • Deadhead miles on the map

Auto-assign

  • Assign the day's rides in one run
  • A reason for every ride it could not place
  • A warning when drivers or vehicles changed since the last run

Day-of changes

  • Will Call returns
  • Mark a driver out and move their rides
  • Give a ride back to the broker
  • Live ride page with driver location

Frequently asked questions

Yes. Auto-assign gives the unassigned rides to drivers and orders their stops. You can drag any ride to another driver afterwards.

See Skipper on your own trips

A 30-minute call with our team. We will walk through Skipper using trips like yours and follow up with pricing.